FAQ

Here you will find a answer to the main questions.
  • How do I cancel my booking?
How do I cancel my booking?

If you need to cancel a booking, make sure you check our cancellation policy first.

  • Can I book if I don’t have a Credit card?
Can I book if I don’t have a Credit card?

No. You’ll need to have a credit or debit card to guarentee your booking. At the moment we accept: VISA and Mastercard.

  • What time is check-in and check-out?
What time is check-in and check-out?

Thanks to our self-check-in device its possible to check-in till late. Please remember to inform us in time about your late check-in. You can check-out anytime till the fixed check-out-time.

  • I haven’t received a confirmation. What should I do?
I haven’t received a confirmation. What should I do?

Don’t worry, just get in touch with our team and give them your full name and date of arrival.


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